Here for those who live on their own, and care for a pet
How it works
To subscribe to our Alert Service you will need a mobile phone, and be capable of sending us a daily text
1. Every morning you will send us a text telling us you are OK. You can send it anytime between 6am to 9.30am. Any message is fine but it must include OK
2. If we do not receive a text containing the word OK you will get a text asking you to send the OK message, or you can just reply with OK. The reminder is sent out automatically to anyone who has not yet contacted us that day
3. If there is no response to our reminder texts you will get a call sometime that morning from a real person at PetLine365, to check if you are well or not
4. If we cannot reach you by calling you may need some help, and we then ask the first person on your contact list to do a physical check on your well-being. If that person cannot be reached we will try the next person on your list, until we find someone to provide assistance
5. Your contact will be asked to report back to us the same day so we know if it was a false alarm or a genuine emergency
Pet Charities and Rescue Centres
If you work for a charity or rescue centre please give us a mention whenever you are re-homing a pet with someone who lives on their own. Our service is completely free and it may give the pet owner some welcome reassurance. It could mean the pet gets help should their owner suddenly becomes ill. Each year some pets suffer this trauma
Signing up to our Alert Service
Should you would have any questions about our free Alert Service you are welcome to give us a call or send an email
If you are ready to give it a try please read our Terms and Conditions first, and then complete the Subscriber Form. No payment required, but you will be sending us a daily text message to a regular number. This is not a premium rate number and most people will be able to text us for free. If you are not sure you should check your mobile phone contract
We hope you will find our daily Alert Service useful and reassuring, if not, you can cancel at any time, and any contact information you have provided will be safely deleted
